Yesterday, Laura Bru, the Senior Customer Success Manager at data impact by niq, decided to spread some kindness. She noticed a homeless man outside her office building and went to buy him a warm meal and a hot drink. As she handed him the food, his eyes lit up with gratitude. Laura sat with him, chatting and listening to his story. She offered him words of encouragement and hope, reminding him that he is not alone. The man smiled, feeling seen and heard.
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