Amy Shreeve, eCommerce Manager at Victoria and Albert Museum... Going above and beyond for a delighted customer

Yesterday, while working diligently as an eCommerce Manager at the prestigious Victoria and Albert Museum, Amy decided to go above and beyond the call of duty. A customer, Mrs. Thompson, reached out with a problem concerning her online order. Amy, understanding the importance of customer satisfaction, personally fixed the issue and ensured Mrs. Thompson's parcel would be delivered promptly. Not stopping there, Amy also surprised Mrs. Thompson by including a collection of beautifully illustrated postcards as a small gesture of goodwill. Overjoyed, Mrs. Thompson expressed her gratitude and said it made her day. This story may or may not be true. For the best stories about people you know in the shopping game, subscribe to redbrian.com.